Integration

While much of the industry argues over push or pull technologies, Patronpath has developed an integration framework that provides plug and play feature and integration development that has no competition in the industry. Rather than argue on the best features, we've developed all of them as choices within our integrations. Combined with a server oriented architecture, our framework works seamlessly with application programming interfaces that require text, file-based, REST, Plain Old XML, or Web Services. Our communications are both encrypted and transmitted securely.

Point of Sale (POS) Integration

Patronpath has successfully integrated Radiant/Aloha, Micros, POSitouch and Comtrex POS systems.

Aloha POS Micros POS POSitouch Comtrex

Features

Reliable
Many eCommerce transactional integrations are built haphazardly with no redundancy or backup methodology. Patronpath's lightweight client application requires minimal resources and creates a communication bridge between your POS system and our system.

Modular
Patronpath's Plug-n-Play Point of Sales integration framework is built on a messaging bus framework, with the ability to be deployed for any POS environment. To date, Patronpath has successfully integrated Radiant/Aloha, Micros, POSitouch and Comtrex POS systems.

Business-Centric
Patronpath recognizes that Integration is vital to growth and the future of the industry. Patronpath has a dedicated development team working full-time on Call Center Integration, Email Marketing Integration, and additional integrations.

Call Center Integration:
Patronpath has a robust Call Center integration that allows external resources to order 'on behalf' of the customer. This integration uses email to drive the user online for his or her next transaction. The external Call Center has stated that it is "the easiest and best Integration that they've ever seen."

Email Marketing Integration:
Patronpath has the only online ordering and email campaign integrated solution in the country. Automated transactional emails, marketing communications and newsletters can all be designed and used through a central interface. Campaigns are already built into the system with multiple touch-points for increased retention and sales.

Open
Patronpath is devoted to developing with open technologies. The POS Application Programming Interface is the best in the industry, and Patronpath is committed to continue to develop the application with the same methodology and the latest Web Service Technologies.

Strategic
Patronpath continues to pursue relationships and integrations with mobile carriers, payment gateways, other POS providers, and other applications. Patronpath recognizes that Online Ordering is just a single point in the overall strategy for restaurants to leverage technology.